Owner: Fady Saad | 30 minutes · Video call | SLA: Email within 24h of call

On the Call

The strategy call is a structured discovery session using the predefined Cluematic questionnaire. The goal is to extract enough information to determine:

• What the customer’s business does and how it currently operates
• Where the manual work and bottlenecks are
• What automations would have the highest impact
• Whether they are a good fit for Cluematic

After the Call

Within 24 hours of the call ending, Fady sends the “Get Started with Cluematic” email.

Subject: Get started with Cluematic

Hi [Name],

Thank you for taking the time to speak with us today. It was great
learning about [their business] and understanding where we can make
the biggest difference for you.

Based on our conversation, we believe we can help you [brief
personalised summary — 1 sentence referencing their specific
pain point].

The next step is simple: click the button below to create your
Cluematic account, sign your agreement, choose your plan, and
complete your subscription. The whole process takes a few minutes.

[Start Onboarding →]

Once you're set up, you'll be able to log in and create your
first project — and our project team will be with you from
that point.

Looking forward to working with you.

Fady Saad
Cluematic